Corrective maintenance
Diagnose incidents, reproduce defects, correct regressions, and document the resolution with an agreed priority level.
Web, mobile and AI application care
Keep business-critical applications available, secure, and ready to evolve.
Kayen takes care of existing web, mobile, and AI applications after launch. The service combines incident correction, planned improvements, preventive technical work, dependency and security reviews, documentation, and monitoring. Support windows and optional 24/7 monitoring are defined in a clear service agreement according to the product's risk and needs.
Application care ecosystem
Monitoring, corrective maintenance, planned evolution, and durable technical ownership.
Monitoring
Incident response
Release planning
Security
Backups
Test coverage
Documentation
SLA options
Continuity for critical products
Correct today. Prevent tomorrow.
Every maintenance agreement starts with a technical takeover and a shared priority model. Optional 24/7 monitoring can be added when the application, budget, and response organisation require continuous coverage.
- Corrective
- Incidents and regressions
- Evolutionary
- Features and integrations
- Preventive
- Risk and dependency reviews
- 24/7 option
- Monitoring under an agreed SLA
What is included
Clear deliverables for this service.
Evolutionary maintenance
Deliver controlled improvements, new business rules, integrations, and interface changes through an organized backlog.
Preventive maintenance
Review dependencies, performance, backups, security exposure, test coverage, and technical debt before they become incidents.
Monitoring and service levels
Configure availability checks, alerts, response windows, and optional 24/7 monitoring for products that require continuous oversight.
Process
A simple professional workflow.
Each service starts with the client's real need, then moves through diagnosis, planning, delivery, and support.
Application audit
Review the codebase, hosting, dependencies, documentation, access, incidents, and business-critical journeys.
Takeover plan
Prioritize urgent risks, restore missing documentation, define responsibilities, and agree service levels.
Stabilization
Correct priority defects, improve observability, secure backups, and establish a dependable release process.
Continuous care
Run the maintenance backlog, monitor agreed indicators, report actions, and plan the next product improvements.
Packages
Related offer for this service.
Application Care Plan
A maintenance agreement adapted to the product's codebase, risk, and support window.
Proposal after technical audit
- Technical takeover audit
- Corrective and preventive maintenance
- Evolution backlog and release planning
- Monitoring and reporting options
Request this service
Share the problem, business goal, or launch idea.
Kayen will review the request and prepare a practical next step. For IT support, remote access is only used after client approval and session confirmation.
+33 7 49 70 25 64
Residence Henri de Montherlant, 33400 Talence